“Denise customises her coaching model according to the client’s needs, within a broad framework of co-active coaching, interspersed with Transactional Analysis and Appreciative Inquiry. Her tools are flexible and cover elements such as pre and post surveys, profiling, values and 360 Degree Rapid Appraisals. Denise ably manages the client relationship from the end-user / coachee’s side, as well as the organisation, providing succinct reporting as required.”